Ana Rita Oliveira is currently pursuing a PhD at South East Technological University (SETU), focused on developing a sustainable continuous improvement framework for the manufacturing sector.

 At LI4, Ana contributes her expertise in continuous improvement methodologies and sustainability principles, playing a crucial role in advancing research and practice within the team. She explores the defining characteristics of Shingo Prize-winning organisations, examining the crucial systems within these businesses, their interconnections, and how they’ve evolved and matured.